Baskin Robbins Pakistan Hiring General Manager Operations, Apply Now!

Baskin Robbins Pakistan, the world’s most beloved ice cream brand, is looking for a dynamic and experienced General Manager Operations to lead our overall operations strategy in Lahore. If you have a proven track record in multi-unit operations, P&L management, and strategic leadership within the QSR, Food, or Retail industry, this is your opportunity to join a globally recognized brand and drive business growth, operational excellence, and profitability.

Position Available

General Manager Operations
Company: Baskin Robbins Pakistan
Location: Lahore Head Office
Salary Package: Rs. 650,000 – 750,000 per month
Qualification: Graduate/Master’s degree
Experience: 10 – 15 Years of experience, including 5+ years in a senior leadership role in QSR/Food/Retail
Apply: careers@ahgflavours.com.pk

Job Description:

• Lead the overall Operations strategy, driving business growth, operational excellence, and profitability.
• Own P&L and business performance, ensuring achievement of sales, revenue, cost, and profitability targets.
• Develop and execute strategic plans for store performance, expansion, new openings, and market growth.
• Ensure alignment with Baskin-Robbins international standards and act as the key liaison with the International team for global initiatives and best practices.
• Lead Operations & Training functions, ensuring continuous development of teams, operational capabilities, and service standards.
• Build and lead a high-performing leadership team through KPIs, performance management, coaching, and succession planning.
• Drive brand excellence across all outlets, including food safety, quality, customer experience, and SOP compliance.
• Collaborate with HR, Finance, Marketing, Supply Chain, and other functions to deliver overall business objectives.
• Identify opportunities for operational improvement and cost optimization while maintaining brand and service standards.

Requirements:

• Graduate/Master’s degree with 10 to 15+ years of experience, including 5+ years in a senior leadership role in QSR/Food/Retail.
• Strong experience in multi-unit operations, P&L management, strategic planning, and people leadership.
• Excellent communication and stakeholder-management skills, particularly with international/global teams.
• Strong strategic thinking, commercial acumen, and decision-making skills.

Why Join Baskin Robbins Pakistan?

Global Brand: Be part of the world’s most iconic ice cream brand with a strong global presence.
Leadership Role: Lead operations strategy and drive business growth for a market leader.
Competitive Compensation: Attractive salary package of Rs. 650,000 – 750,000 per month.
Career Growth: Opportunity to work with international teams and drive strategic initiatives.
Lahore Location: Based at the Head Office in Lahore.

How to Apply:

Interested candidates should send their updated CVs to:

Email: careers@ahgflavours.com.pk

Important: Please mention “General Manager Operations” in the subject line of your email. Only shortlisted candidates will be contacted.

Location: Lahore Head Office
Application Deadline: Open until position is filled