Muhammad Shoaib
Relationship Manager
Finance & Banking
Professional Summary
Muhammad Shoaib is a banking professional with experience in relationship management, business development, team leadership, and customer account management. He has worked with UBL – United Bank Limited, Faysal Bank Limited, and Bank Alfalah Limited, developing expertise in client relationship management, account development, trade finance, and bank guarantees. His professional background includes supporting business growth, managing customer relationships, developing new accounts, and coordinating banking services to meet client and organizational needs.
Professional Experience
Dec 2023 – Present
Relationship Manager
UBL – United Bank Limited
- Manage customer relationships and banking accounts | identify business opportunities | and support the delivery of suitable financial products and services.
- Develop client relationships | coordinate banking requirements | and support business growth through account management and customer engagement.
- Handle trade finance and bank guarantee-related services | strengthen client retention | and contribute to relationship portfolio development.
Jun 2023 – Nov 2023
Relationship Manager
Faysal Bank Limited
- Managed customer accounts and business relationships | identified client banking requirements | and supported the delivery of appropriate financial solutions.
- Developed client relationships | supported account growth | and coordinated with internal teams to facilitate banking services.
- Contributed to customer retention and business development | maintained client communication | and supported relationship management objectives.
Mar 2023 – Jun 2023
Team Leader
Bank Alfalah Limited
- Led team activities | coordinated daily operational responsibilities | and supported the achievement of business targets.
- Monitored team performance | guided staff on customer service and relationship management | and supported effective workflow coordination.
- Contributed to team productivity | strengthened customer engagement | and supported branch business objectives.
Feb 2022 – Mar 2023
Relationship Executive
Bank Alfalah Limited
- Managed customer relationships | supported account servicing | and identified opportunities to strengthen existing banking relationships.
- Assisted clients with banking requirements | coordinated account-related requests | and supported the delivery of customer-focused services.
- Contributed to relationship development | customer retention | and business growth through effective client engagement.
May 2021 – Feb 2022
Business Development Officer
Bank Alfalah Limited
- Identified potential customers | developed new business opportunities | and supported the acquisition of banking clients.
- Promoted banking products and services | supported new account openings | and maintained relationships with prospective customers.
- Contributed to business development targets | expanded the customer base | and supported the bank's marketing and growth initiatives.
Education & Certifications
Academic History
Bachelor of Commerce, Accounting and Business/Management
University of the Punjab
Jun 2019 – Feb 2021
Professional Certs
Core Competencies
Trade Finance
Bank Guarantees
Relationship Management
Account Relations
Business Relationship Management
Customer Relationship Management
Business Development
New Account Opening
Client Acquisition
Account Management
Relationship Development
Banking Operations
Customer Service
Team Leadership
Small Team Management
Sales Management
Financial Services
Client Retention
Portfolio Management
Banking Products
Business Growth
Customer Engagement