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Saad Ahmed

Saad Ahmed

🏢 ChildLife Foundation Pakistan 📍 Karachi, Pakistan 📅 Joined Sep 2024 – Present
Supply Chain & Logistics

Contact Information

Profile Summary

Detail-oriented and driven procurement professional with experience across supply chain management, vendor relations, and e-commerce operations. Skilled in vendor negotiations, strategic sourcing, contract management, and customer relationship management. Proven ability to drive efficiency in procurement processes and deliver operational improvements. Strong background in both procurement and customer service with experience in leading organizations in Pakistan’s retail and healthcare sectors.

Skills

Procurement & Vendor Management Strategic Sourcing Contract Negotiation Supply Chain Management Customer Relationship Management E-commerce Operations Inventory Management

Professional Experience

Procurement Executive

ChildLife Foundation Pakistan

Sep 2024 – Present

  • Manage procurement activities including vendor selection | negotiations | and contracts. Handle strategic sourcing and vendor coordination to ensure cost efficiency.
  • Oversee supply chain operations | focusing on timely delivery and inventory management.

E-commerce Executive

ChaseUp

Jan 2024 – Sep 2024

  • Managed customer queries and complaints via WhatsApp and calls.
  • Oversaw order processing | shipment management | and dispute resolution.
  • Handled website updates including pricing | product uploads | and promotional campaigns.

Customer Relationship Management Specialist

Gul Ahmed Textile Mills Limited

Nov 2021 – Jan 2024

  • Responded to customer queries and complaints across multiple channels.
  • Coordinated with internal teams to resolve issues and ensure customer satisfaction.
  • Ran promotional campaigns via live broadcasts.

Customer Service Specialist

Zellbury

Feb 2021 – Nov 2021

  • Handled customer service management and resolution of customer issues.

Delivery Attendant

Eximpo Cool Chain

Aug 2020 – Nov 2020

  • Supported logistics operations
  • ensuring timely and accurate delivery of consignments.

Education

Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management

ILMA University (Formerly IBT)

2016 – 2020 | CGPA: 2.9

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