Ayaz Matloob Janjua
Executive – HR Shared Services
Professional Summary
Ayaz Matloob Janjua is an experienced Human Resources professional with over 11 years of progressive experience across HR shared services, employee benefits administration, recruitment support, compliance, and workforce operations. He has worked extensively in outsourced HR environments, supporting large employee populations through structured processes, system improvements, and service delivery excellence. His strengths include HR operations optimization, employee data management, benefits administration, labor compliance, and stakeholder coordination.
Professional Experience
Executive – HR Shared Services
HRSG – Innovative Business Solutions
- Oversee HR shared services operations | employee benefits administration | HR data management.
- Review and improve HR systems | introduce process efficiencies | cost optimization initiatives.
- Support recruitment operations | screening services | shared services governance.
Specialist – HR Shared Services
HRSG – Innovative Business Solutions
- Managed employee benefits for outsourced workforce | policy administration | service delivery.
- Maintained HR databases | reporting | data accuracy and compliance.
- Developed structured processes | mentored team members | improved operational efficiency.
Associate – HR Shared Services
HRSG – Innovative Business Solutions
- Supported benefits administration | employee records management | HR documentation.
- Implemented efficient data management practices | process standardization.
- Assisted in building scalable HR shared services workflows.
Relationship Officer
HRSG – Innovative Business Solutions
- Managed workforce planning | attendance | shift rosters and leave records.
- Processed payroll inputs | employee documentation | onboarding requirements.
- Handled labor law compliance | liaison with government authorities | employee relations.
Collection Officer
WDCA
- Headed credit and collections operations for mortgage and SME products.
- Managed recovery operations for unsecured products | cards | personal loans.
- Handled NPL recovery | skip tracing | financial collections across banking clients.
Legal Advisor
Qureshi Law Associates
- Supported recovery strategy development | legal coordination | compliance.
- Built recovery support units | analytics | operational frameworks.
- Managed recovery teams through performance measurement and monitoring.
Express Center Incharge
OCS Courier Service
- Managed daily express center operations | service delivery | customer coordination.
- Oversaw logistics services | cargo | special delivery requirements.
- Ensured operational timelines | service quality | client satisfaction.
Data Entry Operator
Astaa Technology
- Maintained data records | system accuracy | documentation.
- Supported administrative operations | information processing.
- Ensured timely and accurate data entry across systems.
Education & Certifications
Academic History
Bachelor of Science in Business Administration
Virtual University of Pakistan
Bachelor of Arts
Allama Iqbal Open University
2017