Farrukh Hussain
Management Information System Executive
Finance & Banking
Professional Summary
Farrukh Hussain is a Management Information System Executive at Bank AL Habib Limited with extensive experience in banking operations, alternate delivery channels, data analysis, and digital support services. He has developed strong expertise in MIS reporting, technical support, alliances validation, and customer service operations. With a background in telecommunications engineering, he combines analytical skills with banking knowledge to enhance operational efficiency and digital innovation initiatives.
Professional Experience
May 2022 - Present
Management Information System Executive
Bank AL Habib Limited
- Developed MIS reports | performance dashboards to support management decision making.
- Analyzed operational data | alternate delivery channel performance metrics.
- Coordinated with internal teams to improve reporting accuracy and system efficiency.
May 2021 - May 2022
Assistant Supervisor
Bank AL Habib Limited
- Acted as backup for MIS | IT Supervisor to ensure smooth operations.
- Provided technical support | system issue resolution across departments.
- Monitored daily operational reporting and assisted in process improvements.
Jul 2019 - Apr 2021
Phone Banking Officer
Bank AL Habib Limited
- Handled branch banking operations | customer account services.
- Resolved customer queries | complaints through phone banking channels.
- Maintained service quality standards and ensured customer satisfaction.
Education & Certifications
Academic History
Bachelor of Technology in Telecommunications Engineering
Indus University
2011 - 2013
Diploma of Associate Engineering in Telecommunications
Jinnah Polytechnic Institute
2008 - 2010
Professional Certs
Core Competencies
Management Information Systems
Data Analysis
Alternate Delivery Channels
Banking Operations
Technical Support
Customer Relationship Management
Digital Reporting
Alliances Validation
Performance Monitoring
Problem Solving