Hamza Hadi
Engineering Support Assistant (Advisory Role)
Professional Summary
Multilingual professional with diverse experience across aviation, transport operations, human resources, fleet maintenance, and translation services. Skilled in providing engineering support for large-scale transportation fleets, delivering exceptional customer service in aviation, and managing HR processes in engineering and construction industries. Fluent in Uzbek, Turkish, Hindi, Urdu, and English, with proven ability in translation and visa consultancy. Strong background in logistics coordination, people management, and customer-focused operations.
Professional Experience
Engineering Support Assistant (Advisory Role)
Mowasalat (Karwa)
- Support engineering teams in coordinating diagnostics | repairs | and maintenance for a fleet of over 2000 buses.
- Act as an advisor between departments to ensure efficiency and fleet reliability.
- Monitor vehicle status and performance metrics to align with safety and operational goals.
Human Resources Assistant
Enter Engineering Group
- Assisted in recruitment | onboarding | and staff communication in a large-scale engineering and construction company.
- Maintained employee records | HR documentation | and compliance with policies.
- Supported organization of training sessions and ensured adherence to local regulations.
Freelance Translator
Remote
- Provide translation services between Uzbek | Turkish | Hindi | Urdu | and English.
- Translate documents | websites | and technical manuals with cultural and contextual accuracy.
- Offer both written and spoken translation support to individuals and organizations.
Passenger Service Agent
Menzies Aviation (RAS)
- Delivered front-line customer service during check-in | boarding | and arrivals.
- Handled baggage | ticketing | seat assignments | and special requests.
- Ensured compliance with airline and airport protocols while resolving passenger issues.
Customer Service Representative
Qatar Airways
- Provided customer support across ground operations and reservations.
- Assisted passengers with travel inquiries and service requests.
- Gained experience in cross-cultural communication and customer relationship management.
Volunteer Staff
FIFA World Cup Qatar 2022 & FIFA Arab Cup 2021
- Supported international guest services | logistics | and event operations.
- Contributed to ensuring smooth coordination in high-energy environments.
Education & Certifications
Academic History
BS Psychology
Virtual University of Pakistan
Dec 2020 – Dec 2024
BS Psychology
Virtual University of Pakistan
Mar 2019 – Mar 2021