Muhammad Ali Khan
Zonal Manager - Aftersales
Professional Summary
Muhammad Ali Khan is a mechanical engineering and aftersales professional with 5+ years of experience in fleet maintenance, workshop management, aftersales operations, project management, vehicle diagnostics, and reliability-centered maintenance. Currently serving as Zonal Manager - Aftersales at SLM Tires, he specializes in aftersales operations, maintenance planning, workshop management, technical troubleshooting, fleet operations, and customer support. His experience includes managing large-scale commercial vehicle fleets, leading multidisciplinary teams, overseeing major facility projects, and working with leading automotive and logistics organizations.
Professional Experience
Zonal Manager - Aftersales
SLM Tires
- Managing zonal aftersales operations while supporting workshop performance | customer satisfaction | and technical service delivery.
- Overseeing maintenance activities | aftersales support | technical troubleshooting | and service operations to improve vehicle reliability.
- Coordinating with teams and stakeholders to ensure operational efficiency | service quality | and customer satisfaction.
Assistant Manager Aftersales
Master Motor
- Managing workshop operations while overseeing PDI activities | maintenance | manpower | and customer satisfaction.
- Handling warranty claims | technical reports | customer visits | ERP operations | and vehicle diagnostics.
- Conducting technical training | monitoring workshop productivity | managing monthly budgets | and supporting Foton and Fuso diagnostic operations.
Assistant Manager Aftersales
Master Motor
- Managing workshop operations while overseeing PDI activities | maintenance | manpower | and customer satisfaction.
- Handling warranty claims | technical reports | customer visits | ERP operations | and vehicle diagnostics.
- Conducting technical training | monitoring workshop productivity | managing monthly budgets | and supporting Foton and Fuso diagnostic operations.
Asst Tech Officer - Maintenance - Fleet Operations & Management
National Logistics Corporation (NLC)
- Managing maintenance operations for a fleet of 2
- 000 commercial vehicles while leading a team of 180 individuals.
- Overseeing preventive and predictive maintenance | fleet operations | spare parts management | facility maintenance | and vendor coordination.
- Managing technical reporting | Power BI dashboards | vehicle diagnostics | major projects | and commissioning of facilities and machinery.
Inspection Engineer / Project & Technical Manager
Bureau Veritas Group
- Conducting inspections of passenger lifts | lifting equipment | tank lorries | trucks | and other industrial equipment.
- Managing NDT inspections | CNG inspections | tank calibration | shutdowns | and turnaround activities.
- Coordinating inspectors | managing inspection databases | handling technical issues | and supporting clients across multiple locations.
Asst Manager - Fleet Maintenance / Coordinator
Shakoor And Company Limited (SACL)
- Managing fleet maintenance operations while planning preventive and predictive maintenance and responding to breakdowns.
- Handling safety compliance | ISO 9001 audits | OHSAS audits | CEFIC audits | and client audit requirements.
- Developing SOPs | maintaining HSEQ documentation | and supporting SAP PM Module operations.
Master of Engineering (MEng)
NED University of Engineering and Technology
Education & Certifications
Academic History
Bachelor of Engineering (B.E.)
DHA Suffa University
2013 – 2016