Syed Ali Kamal
Operations Manager
Professional Summary
Syed Ali Kamal is a dynamic operations leader with more than 10 years of progressive experience in the food and beverage industry. Skilled in managing multi-unit operations, staff recruitment and training, financial oversight, and customer service excellence. Proven ability to optimize operational efficiency, implement quality control systems, and deliver outstanding dining experiences. Adept at driving business growth through strategic planning, cost control, marketing initiatives, and vendor coordination. Recognized for strong leadership in building customer-focused teams and fostering a culture of excellence in restaurant management.
Professional Experience
Operations Manager
Burger Lab
- Lead daily operations across outlets | ensuring high standards of food preparation | service quality | and facility maintenance.
- Recruit | train | and supervise staff | managing schedules | performance | and professional development.
- Oversee budgeting | inventory management | and cost control to maximize profitability.
Regional Manager
Burger Lab
- Directed operations across multiple outlets | ensuring consistent customer service and operational efficiency.
- Designed training programs and supported management development initiatives.
- Monitored budgets | sales data | and performance metrics to guide strategic decisions.
Area Manager
Burger Lab
- Managed restaurant operations | both front-of-house and back-of-house.
- Delivered high customer satisfaction by maintaining product quality and resolving complaints.
- Conducted staff meetings | training | and performance appraisals.
Restaurant Management Trainer
Skillston
- Developed and delivered training modules for restaurant operations and staff development.
- Focused on operational excellence | customer service | and compliance practices.
Operation Coordinator
Binoria Restaurant
- Coordinated marketing campaigns | promotions | and rebranding activities.
- Managed service speed | food quality | and customer retention initiatives.
- Oversaw budgets | vendor management | and staff training.
Restaurant General Manager
Kuchi’s Chicken House
- Supervised daily restaurant operations | staffing | and customer engagement.
- Conducted audits | managed budgets | and executed marketing initiatives.
- Ensured hygiene and safety compliance while maintaining profitability.
Shift Manager / Floor Supervisor
Bumzees
- Supervised shift operations | inventory | and team performance.
- Ensured guest satisfaction and implemented service standards.
Education & Certifications
Academic History
Bachelor’s Degree
Karachi University, Pakistan
(2014 – 2018)