Zarnosh James

🏢 The New York Pizza 📍 Karachi, Sindh, Pakistan 📅 Joined Mar 2023 - Present

Agriculture & Food Industry

Contact Information

Profile Summary

Zarnosh James is an Operations Manager with extensive experience in multi unit restaurant chain management. He currently oversees 11 branches and leads a workforce of more than 200 employees at The New York Pizza in Karachi, Pakistan. He specializes in operational excellence, team development, process optimization, and consistent brand execution. His expertise lies in building scalable systems, implementing effective SOPs, and transforming operational challenges into measurable business growth.

Skills

Multi Unit Operations Management Branch Performance Monitoring Team Leadership and Development Standard Operating Procedures Implementation Sales and Target Monitoring Inventory and Food Cost Control Operational Auditing Customer Experience Management Process Optimization Reporting and Data Analysis

Professional Experience

Operations Manager

The New York Pizza

Mar 2023 - Present

Manage multi branch restaurant operations | lead 200 plus staff across 11 locations.
Develop SOP implementation frameworks | performance monitoring systems to ensure service consistency.
Drive operational strategy and profitability through reporting analysis and team leadership.

Area Manager Operations

The New York Pizza

Apr 2021 - Feb 2023

Supervised multi unit branch performance | standardized sales and inventory reporting.
Led recruitment training | mentoring programs to enhance team productivity.
Conducted operational audits ensuring hygiene compliance and quality assurance standards.