Capital Smart Motors is Hiring Multiple Positions – Apply Now!

Capital Smart Motors (CSM) is looking for motivated and detail-oriented professionals to join our team at our dealerships in North Nazimabad and Defence, Karachi. We are hiring for multiple positions across administration, marketing, customer relations, aftersales, sales, and spare parts. Join us in driving the future of mobility in Pakistan – Smart Mobility. Smarter Lives.

Available Positions

1. Team Lead – Administration

• Qualification: Bachelor’s Degree in Relevant Field
• Experience: 5 – 7 Years
• Location: North Nazimabad, Defence (Karachi)

Key Responsibilities:

• Manage day-to-day administrative operations of the dealership efficiently.
• Supervise housekeeping, security, transport, and facility management functions.
• Maintain office assets, inventory records, and administrative documentation.
• Coordinate with vendors and service providers for administrative support.
• Monitor utility management, office maintenance, and workplace discipline.
• Support management in arranging meetings, travel, accommodation, and official events.
• Ensure compliance with company policies, administrative SOPs, and workplace standards.
• Prepare administrative reports, records, and related documentation.
• Handle procurement coordination and follow-up for office requirements.
• Support implementation of health, safety, and workplace compliance practices.

2. Executive – Social Media Marketing

• Qualification: Bachelor’s Degree in Relevant Field
• Experience: 2 – 3 Years
• Location: Defence (Karachi)

Key Responsibilities:

• Plan and execute digital marketing campaigns to drive lead generation and brand awareness.
• Manage and optimize social media platforms to increase engagement and reach.
• Launch, monitor, and optimize paid advertising campaigns across Meta, Google, and other digital channels.
• Generate quality sales leads and coordinate with the sales team for effective follow-up.
• Track and report key marketing metrics, including leads, conversions, traffic, and ROI.
• Monitor online reputation and respond to customer feedback across digital platforms.
• Monitor digital marketing trends, competitor activities, and industry developments.
• Create and publish engaging digital content, including posts, videos, promotions, and customer success stories.

3. Executive – Customer Relations (02 Positions)

• Qualification: Bachelor’s Degree in Relevant Field
• Experience: 3 – 4 Years (Automotive Industry)
• Location: North Nazimabad, Defence (Karachi)

Key Responsibilities:

• Greet and assist walk-in customers and visitors in a professional manner.
• Handle customer inquiries, concerns, and complaints efficiently and courteously.
• Maintain a high level of customer satisfaction and enhance overall customer experience.
• Maintain and update customer records and CRM data accurately.
• Conduct customer follow-ups regarding feedback, appointments, and service updates.
• Coordinate with Sales, Aftersales, and other relevant departments for timely resolution.
• Ensure proper coordination and management of the customer reception and waiting area.
• Support dealership customer engagement activities, events, and campaigns.
• Prepare customer-related reports and maintain proper documentation.
• Ensure compliance with dealership policies, SOPs, and customer service standards.

4. Technician – Aftersales (02 Positions)

• Qualification: DAE in Relevant Field
• Experience: 5 – 7 Years
• Location: North Nazimabad, Defence (Karachi)

Key Responsibilities:

• Perform diagnosis, repair, and maintenance of New Energy Vehicles (NEVs) in accordance with company standards.
• Inspect and troubleshoot EV systems, including high-voltage batteries, charging systems, electrical components, and control systems.
• Use diagnostic tools and software to identify technical faults and ensure accurate repairs.
• Ensure safe handling of high-voltage systems and compliance with NEV safety procedures.
• Coordinate with Service Advisors and workshop teams.
• Maintain proper repair documentation, job records, and technical reports.
• Perform pre-delivery inspection (PDI) and quality checks before vehicle handover.
• Support warranty-related inspections and technical evaluations when required.
• Ensure workshop tools, equipment, and work areas are maintained properly and safely.
• Ensure compliance with company SOPs, safety standards, and technical guidelines.

5. Front Desk Officer (02 Positions)

• Qualification: Bachelor’s Degree in Relevant Field
• Experience: 2 – 3 Years
• Location: North Nazimabad, Defence (Karachi)

Key Responsibilities:

• Greet visitors, customers, and guests in a professional and courteous manner.
• Manage front desk operations and ensure a positive first impression of the dealership.
• Handle incoming calls, emails, and inquiries efficiently and direct them to relevant departments.
• Maintain visitor records, appointment schedules, and front desk documentation.
• Coordinate with internal departments for meeting arrangements and visitor handling.
• Ensure the reception and waiting area remains organized, presentable, and customer-friendly.
• Receive and distribute couriers, documents, and official correspondence.
• Assist in administrative and coordination tasks as assigned by management.
• Support customer handling activities and provide basic information regarding dealership services.
• Ensure compliance with dealership policies, SOPs, and professional conduct standards.

6. Service Advisor – Aftersales

• Qualification: Bachelor’s Degree in Relevant Field
• Experience: 3 – 5 Years
• Location: North Nazimabad, Defence (Karachi)

Key Responsibilities:

• Receive customers professionally and understand their vehicle service requirements.
• Prepare job cards with accurate customer complaints, repair details, and service requirements.
• Coordinate with workshop teams to ensure timely diagnosis, repair, and delivery of vehicles.
• Provide customers with service updates, estimated timelines, and repair recommendations.
• Conduct vehicle inspection and explain required repairs, maintenance, and service packages.
• Coordinate warranty-related matters in line with company policies and procedures.
• Ensure proper documentation and maintenance of service records and customer history.
• Follow up with customers after service completion to obtain feedback and ensure satisfaction.
• Achieve service quality standards and support dealership aftersales targets.
• Ensure compliance with company SOPs, safety standards, and customer service protocols.

7. Executive – Sales (Multiple Positions)

• Qualification: Bachelor’s Degree in Relevant Field
• Experience: 3 – 5 Years (Automotive Industry)
• Location: North Nazimabad, Defence (Karachi)

Key Responsibilities:

• Attend walk-in customers at the dealership and provide complete product information.
• Conduct vehicle presentations, demonstrations, and test drives for potential customers.
• Maintain professional follow-up with leads to ensure conversion into sales.
• Prepare and process sales documentation including booking, delivery, and registration formalities.
• Achieve assigned monthly sales targets as per dealership business goals.
• Build and maintain strong customer relationships to enhance satisfaction and referrals.
• Coordinate with finance, insurance, and aftersales departments to facilitate customer requirements.
• Keep updated knowledge of products, features, pricing, and competitor offerings.

8. Team Lead – Spare Parts (Aftersales)

• Qualification: Bachelor’s Degree in Relevant Field
• Experience: 7 – 8 Years
• Location: North Nazimabad, Defence (Karachi)

Key Responsibilities:

• Ensure the availability of spare parts to support customer, workshop, and warranty requirements.
• Identify and order correct spare parts using the Electronic Parts Catalogue (EPC) while maintaining optimum inventory levels.
• Manage daily warehouse operations, including receiving, storage, stock control, and parts issuance.
• Prepare and submit inventory, sales, stock variance, and performance reports to Head Office (HO) in a timely manner.
• Achieve spare parts sales targets and develop opportunities to increase parts sales and profitability.
• Ensure accurate inventory, sales, and issuance transactions in the Dealer Management System (DMS).
• Lead, train, and supervise the parts team to ensure efficient operations, high customer service standards, and compliance.
• Conduct regular stock taking and warehouse audits to ensure inventory accuracy.

Why Join Capital Smart Motors?

• Industry Leader: Be part of a forward-thinking automotive dealership.
• Career Growth: Opportunity to develop your career in the automotive industry.
• Dynamic Environment: Work with experienced professionals in sales, aftersales, and operations.
• Competitive Compensation: Attractive salary and benefits package.
• Multiple Positions: Opportunities in administration, marketing, customer relations, aftersales, sales, and spare parts.

How to Apply:

Interested candidates should send their resume to:

careers@hrl-csm.com

Important:

• Mention the position title in the subject line of your email.
• Applications must be submitted by 10th June 2026.
• Only shortlisted candidates will be contacted.

Locations: North Nazimabad & Defence, Karachi
Application Deadline: 10th June 2026